Frequently Asked Questions (FAQs)

Why are your chemicals so much less expensive than the same chemicals sold by your competitors?

Our size, operations, mission and mentality all contribute to the low prices. Parchems® is a small company dedicated to providing researchers the high quality chemicals they demand at low prices they desire. Small companies don’t require the margins of larger ones, allowing the researcher to pay for a chemical and not a company. We conduct our business online. We feature a streamlined operation with little overhead to lower costs as well. We were founded on providing a low cost alternative in the chemical market; that’s what we continue to do. Finally, we provide these chemicals at lower prices to allow researchers to do more, research more and discover more, hopefully making the world a better place.

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

What form of payment do you accept?

We accept purchase orders from most Companies and Universities, and most major Bitcoin, Zelle, and Paypal. is a secure site and all data transmitted is encrypted to protect your data.

What types of experiments are your products qualified for?

Our products are molecular biology grade, unless stated otherwise, and are intended to be used in research laboratories of universities, government institutions and biotechnology companies across the globe. Our Commitment to Quality is our pledge that our products are of the highest quality and packaged with the utmost care.

How are your chemicals shipped?

We ship most of our products at ambient temperature by Second Day or Ground Service. Some products require next-day shipping with blue or dry ice; Please note, in the summer months, we may ship some products by Next-Day Air in order to minimize exposure to heat conditions. In addition, during the summer months, we prefer not to ship products over the weekend. We will give the customer the option to request Next-Day Air delivery if you place an order on Thursday. Temperature-sensitive orders placed on Friday, in general, will not ship until the following Monday.

What are the steps involved in the Processing and Shipping of an Order?

Orders can take between 1-3 business days (excludes weekends and holidays) to process. Processing an order involves picking, packing, and getting the order ready for shipment. Once the order is picked up by the courier, it is considered ‘shipped’. Once an order is shipped, it can take an additional 1-9 business days (excludes weekends and holidays) for delivery. The amount of additional time for delivery will depend on the method of shipping selected. Once order ships, an email with tracking information will be sent to you automatically. If you check out as a guest, tracking information will not be available.

Do you ship to countries outside of the United States? What does it cost, and which carrier do you use?

We ship to all countries. The shipping charges depend on the weight and destination of the shipment. International shipments are usually shipped via FedEx. Customers who submit orders via fax also have the option of having products shipped by USPS (Global Express Mail) for orders less than $200, at a cost of around $55. Nonhazardous Ground shipping to Canada is $29. Hazardous products that are shipping to Canada must go by air at a cost of around $65.

How can I get FREE SHIPPING?

Any order that totals $500 or more before taxes and after discounts qualifies for free standard flat rate shipping (2-9 business days).

How can I track my order?

You will recieved your tracking information via email few hours after we most have confirmed your payment for your order. Once the order ships, you will be able to track it in real time.

How are your products stored?

Our products are stored at -20°C with indicating desiccant.

How should I store my products upon receipt?

In general, you should store most products desiccated at -20°C in order to to minimize degradation of the product.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.